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04:24 19 Dec 18
I had dropped one of my watches on a tile floor … ouch … and it stopped working immediately. Times Ticking was able to give me an assessment and an estimate on the spot. Unfortunately, it was not worth repairing. Another watch needed a new battery. I replaced the battery myself yesterday but then could not get the back to snap back on. They needed to use their watch press in order to reattach it. The charge for that service was $5 but it was something I could not do it myself. The staff in their store is so helpful and friendly. We spent quite a bit of time looking at their lovely Rhythm Motion clocks and the young man who helped us patiently answered every question we had and demonstrated them for us well. I was very impressed with their staff.
04:28 11 Dec 18
Simon was awesome! He fixed my watch band that had been broken for a year, and at a very reasonable price. He also was knowledgeable about my makers of my watch and other similar products. Thank you for your awesome service!
02:51 11 Dec 18
Simon helped me get my watch battery changed. He took time to explain my options that were available to me. He was very knowledgeable about what needed to be done and why. The process was fast and he was finished before I knew it. I definitely recommend Simon to help you with your watch maintenance.
02:27 02 Dec 18
I had seen the store previously and when the need arrived, I knew where to go. Raymond was honest about the time frame needed to remove and replace a piece on a waterproof watch. When I returned to do pick up the watch, the work was quick and fast. Raymond was pleasant, friendly and quick, despite being slammed with 8 customers.
14:46 29 Nov 18
I stumbled upon Times Ticking when I was trying to find a shop to repair my Timex watch. They are FANTASTIC! I completed the form, packaged up my watch and mailed it off to them. They emailed me as soon as they had received it, and then once the watch had been checked to see what repairs needed to be done, they called me, told me what was necessary and how much it would be (exactly as promised on the form). I gave them the go-ahead and got my beloved watch back last week. I HIGHLY recommend them! Fast, courteous, and know what they’re doing. Thanks!
20:24 02 Nov 18
Simon ! Was Very knowledgeable.. Took his time. Too show me all the Watches.. without being pushy.. Very Good experience.. And your store has a wonderful Variety and Quality watches… I Love the Ones made in Utah ???
13:55 15 Dec 17
I had several issues with my Bulova mechanical watch, including running too fast. They not only fixed it, but it is better than when I bought it new. Amazing! And the only place I recommend for service.
15:03 16 Nov 17
Trying to find a watch maker to replace a Swiss Army Watch battery is easy but one who repairs a Swiss Army “Officer’s 1894 square faced” watch was next to impossible in the SF Bay Area. Further Google research connected me to “Ticking Times” in Utah and great success! I sent my watch, received a prompt arrival confirmation and subsequent estimate of repairs & offer of cleaning & polishing. The entire process was skillfully completed with beautiful results in approx. 2-3 weeks. Thank you Ticking Times, so glad to know where to find you!
06:01 29 Oct 17
Recently my Father-in-law passed away and my Mother-in-law gave me two of his watches. One was a Rolex and the;other a Movado. My Father-in-law enjoyed these watches and so it was an honor to get both of these to remember him by. Only problem is my wrists are skinnier than his and needed some links taken out of the bands. Having gone to Times Ticking in Layton Hills Mall in the past for other watches needing links removed or batteries, and always pleased with the great service, we knew where we needed to go to have the links removed in these two newly acquired watches. Caleb was the one who helped us today and he was very pleasant and personable to us. I was expecting several days before they would be ready for pickup, but Caleb said to come back in 15 to 20 minutes and they would be ready. We took a little longer walking through the mall, but upon our return to Times Ticking, Caleb had one of them ready. He apologized and explained that the other watch needed to go to their repair shop due to the special links on it and it would be a few days before being ready. Even though both watches weren’t finished at the same time, Caleb’s friendly interaction with an honest explanation in having to wait for the other watch to be ready wasn’t even an issue and we were very pleased with his level of service. Once again our expectations with Times Ticking were exceeded and we will definitely be back. I would recommend Times Ticking as the place to go for all your time keeping repairs, sales and service.
22:16 26 Oct 17
Very good service. They repaired my old Baby G and cleaned it up. It now looks better than it has in probably 10 years. The keeper for the watch band broke years ago and I made one from a small zip tie. Times Ticking replaced it without me asking and at no charge. That was a pleasant surprise. Many times small gestures and great customer service say a lot about a company and people. You have earned a new return customer.
15:59 09 Sep 17
This is my second time to deal with Times Ticking. Again, they have performed the services in excellent manner. When my watch was returned to me, it looked better than when I sent it to them. Very professional, knowledgeable and friendly. They called to authorize the needed work, but failed to call me to tell me that my watch was in the return mail. That was unusual as they called me the first time I worked with them.. I have another watch passed down from my father that I will be sending next time. Thanks for a great job and as usual I will return.